Frequently Asked Questions
Everything you need to know about your Ethnasia experience.
What materials are used in Ethnasia jewelry?
Our pieces are crafted using high-quality materials including 925 sterling silver, 18k gold plating, and ethically sourced gemstones to ensure durability and a premium finish.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the domestic region, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are defective.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine of your pieces, we recommend avoiding contact with water, perfumes, and lotions. Store your jewelry in a cool, dry place, preferably in the provided Ethnasia pouch.
Do you offer international shipping?
Yes, Ethnasia ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.